FORSTER TUNCURRY BUSINESS CHAMBER BREAKFAST
Business Breakfast Details: Tuesday 30th July 2019
Where: Club Forster
19 Strand Street Forster NSW 2428
This is the one you’ve been asking for!
Customer service (or the lack of it) has been raised at a number of Breakfast meetings this year. Frequently with a bit of a groan.
So at the Chamber, we’re doing something about it.
That’s right, our next breakfast meeting is all about how to create “human to human” experiences so you have strong, loyal, long lasting relationships that will benefit your customer and your business.
We’re delighted to welcome Hector Lucenti, the Managing Director of the Beach Geek, a business that in under 5 years has taken their customer database from 1 to over 2000 clients, as our guest speaker.
Hector will share from his wealth of experience to challenge the way we think and do customer service and help you to build on what you’re already doing well.
Join us at our July breakfast and learn more about:
- Who is your Customer?
- Are your customers really “Always Right?”
- Customer Service vs Customer Experience
- Funneling your Customers
- Strengthening your customer relationships “The After Sale”
Share the opportunity!
Why not bring along your most valued customer service team member or a colleague so together you can take what you learn at this meeting and put it into action in your business?
We look forward to welcoming you at our July meeting.
$25 for members/ $35 for non members.
Payment & RSVP:
Preferred payment method is via EVENTBRITE.
Click here to RSVP!
Due to catering requirements, cancellations within 48 hours of the event may not be refunded.